Empowering the Person
behind the illness.

Hospice care services for patient and families’ physical, emotional and spiritual needs.

It’s a big decision to choose hospice - and the right one.

Hospice brings a special combination of emotional, physical and spiritual support to the patient, and their circle of loved ones, during the most important of times.

Let's Talk

How to get started:  Let us help

happy old lady assisted by a nurse

Step 1: Schedule Care Call

Most people may feel vulnerable and have a hard time taking in information.  We explain that hospice is not giving up.  
We provide education on what pursuing comfort care looks like and what range of programs and services are available to you and your family.
What you can expect to learn:

  • Understand the philosophy of hospice care
  • Understand the hospice benefit
  • How to choose your attending physician
  • How to convey your preferences
Schedule a Care Call

Step 2: Schedule In-Person Visit

It can be overwhelming for patients and families to meet new people and process their emotions, especially in the first five days.  
The Perfect Visit ensures thoughtful interactions which help us build trust while we learn your preferences.

Schedule Care Call
doctor talking to a family member of the patient
smiling elderly people under the care of a nurse

Step 3: Meet your Care Team

Finally, meet the people who will help you.  Your voice has been heard.   You can expect scheduled regular visits with a team that consists of nurses, hospice aides, social work, chaplain plus access a range of other services and programs that best meet your physical, emotional and spiritual needs.

Free Download: The Hospice Journey

Available Programs
& Services

When you choose VistaRiver you have access to programs and services that are personalized based on your physical, emotional and spiritual needs. Many people who choose from our additional programs find an increase in their wellbeing.


Hospice nurses are skilled in assessing and managing a patient’s pain and symptoms. They are trained caregivers who provide hands-on patient care. Skilled listeners, hospice nurses comfort the family while also teaching them how to take the best care of their loved one.

Music therapy illustration

Massage Therapy

Massage therapy for hospice patients induces a relaxation response in the body, which triggers the release of serotonin in the brain. This chemical impacts thoughts and emotion, creating a sense of peace and a greater ability to cope with the uncertainty that lies ahead.

Massage therapy illustration

Hospice Aides

Aides perform a combination of light housekeeping and personal hygiene duties, including bathing, dressing, feeding, and oral care. They ensure patients are comfortable, and spend time talking and listening during bedside visits. Most importantly, they make a difference in patients’ lives.

Aroma therapy illustration

Social Work & Bereavement

Hospice social workers provide emotional and psychosocial support to the patient and family. They coordinate the logistics of the patient’s care, working with insurance companies or the Veterans Administration and helping with finances, funeral planning or other tasks. Social workers are always available to lend a friendly and listening ear.

Nursing illustration

Volunteer Matchmaking

Every day, our Volunteer Manager puts on their matchmaker hats and link up interested volunteers with opportunities that meet their interests, talents, availability and location. Here are a few examples: Companion Visits, Pet Companion Visits, and Sharing Talents.

Social work illustration

Spiritual Care

Chaplains provide spiritual services to patients and their families, including counseling, spiritual assessments, and guidance. They can work with people of all cultures, belief systems, traditions, and religious orientations. If a family requests spiritual help from a chaplain of a different faith, the chaplain will make that available.

Spiritual Care Icon

What our team says about VistaRiver

Cathe Day, RN BSN
Executive Director

Executive Director
Face of one of the team members
Face of one of the team members

Sif Gunnarsdottir-Locken, RN

Hospice Nurse Case Manager
Face of one of the team members

Kellie Craig, LPN

Hospice Nurse
Face of one of the team members

Donna Lawson

Volunteer Manager

The best workplace I have worked at in my 16 year career as a nurse!

I am still pinching myself that I can be this lucky. That I am working for a company that sees me as a person and supports me professionally and personally. VistaRiver Hospice is a company where your voice matters and accountability is valued from the top down. Service minded leadership and team spirit are important values along with focus on patients and families. I have grown so much professionally and personally since I joined VistaRiver. Now we need more team members so we can grow further and reshape people’s understanding of what hospice is!

Compasionate care within and without!

Working for VistaRiver has allowed me to fulfill my dream of helping to create a new hospice and build a sustainable culture that supports and values its employees knowing that you have to take care of caregivers to they can take care of people. This is a very close knit, caring, collaborative team who acknowledge each others work and contribution on a daily basis.

The biggest challenge is that this is a new hospice and so there are a lot of changes taking place as we are still developing processes.

Face of one of the team members

Alexander Russell

Face of one of the team members

Alexander Russell

Face of one of the team members

Alexander Russell

Face of one of the team members

Alexander Russell


Frequently Asked Questions

Answers to the most frequently asked questions are just a click away. We are available by phone or email to answer your questions as well!

Where does hospice care take place?

The majority of hospice patients are cared for in their own homes or the homes of a loved one. “Home” may also be broadly construed to include services provided in nursing homes, assisted living centers, hospitals…wherever the patient considers to be home.

How is hospice care paid for?

Most people receiving hospice care are covered by the Medicare hospice benefit. This benefit covers virtually all aspects of hospice care with little out-of-pocket expense to the patient or family. As a result, the financial burdens usually associated with caring for a terminally ill patient are virtually nonexistent. In addition, most private health plans and Medicaid in most states and the District of Columbia cover hospice services.

Who qualifies for hospice care?

Hospice care is for any person who has a life-threatening or terminal illness. Most reimbursement sources require a prognosis of six months or less if the illness runs its normal course. All hospices consider the patient and family together as the unit of care.

What role do volunteers play in hospice care?

Hospice provides trained volunteers to aid the family and patients. Most hospice volunteers are trained to relieve the primary caregivers, do household chores, and help bathe the patients. Perhaps the most important task, however, is their ability to be “good listeners.” Volunteers also support the work of the hospice program that might not involve patient or family interaction.

See more answers

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