Top 5 Questions to ask when choosing hospice care for a loved one

Choosing the right hospice services for a loved one is a crucial decision that can bring peace of mind and comfort during a difficult time. At VistaRiver, we understand that family members want the best care possible for their loved one. That's why we provide compassionate care to the greater Portland and Salem, Oregon area. To help you in your search for the right hospice care, we've compiled the top 5 questions to ask when evaluating hospice services.

1) How often will the hospice staff visit?

When evaluating hospice services, it's important to know how often the staff will visit. At VistaRiver, we personalize each patient visits based on their needs and continual adjust as needs change. On average we see patients 5-6 times per week. Our staff visits patients on a regular basis and provides 24-hour on-call service so that our patients are always taken care of. We are honored to have many testimonials from others about our exceptional services at end of life.

Speak with a nurse today 503.542.7090 or schedule a personalized call here

2) How do they provide care during the final 7 days of life?

When a patient is in their last days, it is important to know the kind of care that is offered. At VistaRiver, we offer a wide range of services for the final seven days. Our staff is available to provide personal care, comfort measures, and emotional and spiritual support. We are also available to assist with end-of-life decision-making and provide bereavement services.

3) What is the hospice's admission process?

Before deciding on a hospice care, it is important to know the admission process. At VistaRiver, we make the admission process as easy as possible. Our staff will conduct an initial assessment to ensure that the patient meets hospice care eligibility criteria. We'll also work with the patient's physician to ensure that all relevant medical needs are addressed.

4) How does the hospice respond to an emergency?

In the event of an emergency, it is important to know how the hospice will respond. At VistaRiver, our staff is available 24/7 to respond to any emergency. The care plan will help our team of professionals how to respond in an emergency. We also have a staff of trained counselors to provide emotional and spiritual support.

5) Does the hospice offer additional services?

Finally, it is important to know what other services the hospice offers. At VistaRiver, we offer a range of services to meet the needs of our patients.

We offer:

• Specialized Support for Veterans
• Memory Bears

• Volunteer Matchmaking
• Licensed Massage Therapy
• And More

"My dad was on hospice with this company for almost 2 weeks before his passing. All of the staff that we interacted with during that time were great. They got us the supplies that we needed and were there anytime we had a question. My family especially wants to thank the nurse Kellie. She was available when we needed her, educated us on the process was overall an amazing person. If anyone I know will ever need a hospice company recommendation, it will be for Vista River Hospice."

At VistaRiver, we understand that choosing the right hospice service for a loved one is an important decision. That's why we strive to provide exceptional service with compassion and understanding. Our staff is here to answer any questions you may have and to provide the best care possible for your loved one.

We invite you to speak with a nurse today 503.542.7090 or schedule a consult here

VistaRiver is a part of Oregon Hospice Association and accredited through The Joint Commission

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